Client Resources
Patient Portal
Access your documents, billing, appointments, secure messaging system, and other information.
Spruce Virtual
Important: Only for use if the patient portal virtual appointment system is unavailable.
Thrizer
Check your out-of-network benefits and submit claims. This service is for convenience and is not required.
Useful Information
These resources are here to help you navigate care and understand your rights. Some are specific to Massachusetts (and to the Greater Boston area, where our offices are); others are federal protections that apply wherever you live. If you are ever unsure which one fits your situation, ask us.
External resources are provided for your convenience but we cannot guarantee their accuracy. Users should independently verify that any resources used are the most up-to-date versions.
Out-of-Network Reimbursement
A guide to using a superbill to seek reimbursement from your insurer.
Duty to Warn (Massachusetts)
A handout explaining when Massachusetts law (M.G.L. c. 123, § 36B) may require a clinician to act on information shared in session, and what that looks like in practice here.
Your Rights Under HIPAA
An explanation of how the privacy rules under the Health Insurance Portability and Accountability Act (HIPAA) may apply to your care.
Patient Bill of Rights (Massachusetts)
The rights guaranteed to every patient under Massachusetts law (M.G.L. c. 111, § 70E), including the right to choose your provider, refuse treatment, and expect privacy in your care.
No Surprises Act & Good Faith Estimate (CMS)
As a self-pay patient, you have the right to a written cost estimate before your first appointment and the right to dispute a bill if the final charges exceed it.
This page is for general information and is not legal or medical advice. In an emergency, call 911.